USE OF OUR WEBSITE
By accessing our website you acknowledge that you have read and agreed to the terms of our Privacy Policy. When you visit our website the following information is recorded: your server address, the date and time you visited our site and the pages of this site you accessed. We do not use this information to identify you but to determine which areas of our website have been visited and to research our users’ habits in order to improve your online experience.

DEFINITION OF PERSONAL INFORMATION
Personal information is defined as information which personally identifies you. We collect information such as your name, gender, address, phone number, email address, services you have puchased from us and information that you have provided to our representatives which may include financial information such as your credit card details. We collect this information during conversations with you, and from order forms, emails and letters we receive from you.

HOW WE USE YOUR PERSONAL INFORMATION
We collect and hold your personal information for the following purposes: Verification of your identity, to communicate with you, to provide our services and publications to you, to provide you with news and offers regarding our services and publications and for administrative, planning and development purposes

MARKETING
We may, from time to time, send you direct marketing information about services and publications we consider may be of interest to you. This can be by mail, phone or email. If you advise your preferred method of communication we will endeavour to use that method whenever it is practical to do so. You may opt out of receiving marketing information by advising us at any of the addresses below and we will ensure your details are removed from our contact list: Write to the Privacy Officer, Countrywide Publications, PO Box 838, Mount Lawley WA 6929, Ph: (08) 9324 1574 or Email info@countrywide.com.au

ACCESSING THE PERSONAL INFORMATION WE HOLD
You may request access to any personal information we hold about you by contacting us in any of the following ways: Write to the Privacy Officer, Countrywide Publications, PO Box 838, Mount Lawley WA 6929, Ph: (08) 9324 1574 or Email info@countrywide.com.au

SECURITY
We will take all reasonable steps to protect your personal information from loss or unauthorised access. If you suspect any misuse of, or unauthorised access to your personal information, please advise us immediately.

COMPLAINTS ABOUT A PRIVACY BREACH
If you believe your privacy has been breached by us or have any concerns about our Privacy Policy, provide the details to us in any of the following ways: Write to the Privacy Officer, Countrywide Publications, PO Box 838, Mount Lawley WA 6929, Ph: (08) 9324 1574 or Email info@countrywide.com.au Your concerns will be treated confidentially and in a timely manner and you will contacted in due course with a view to resolving the matter appropriately.

THIRD PARTY LINKS
Our website contains links to other websites operated by third parties. We are not responsible for the privacy policies or the content of any third party website, third party websites are responsible for their own privacy practices.

CHANGES TO OUR PRIVACY POLICY
We may change this privacy policy from time to time; updated versions will be posted on our website. Our privacy policy was last updated in October 2022 .